Terms & Conditions

Terms & Conditions – Sip Society Hub (EU Compliant)

Welcome to Sip Society Hub, your curated destination for cocktail-inspired lifestyle goods. These Terms & Conditions govern your interaction with our products and services, particularly for buyers within the European Union. By purchasing from us through platforms such as eBay or our website, you agree to the following terms.

1. Company Information

Business Name: Sip Society Hub

Platform: eBay / Online Store

Location: Memphis, TN

Contact: SipSociety@proton.me

2. Product Descriptions

We strive to ensure product listings are clear, accurate, and complete. Most items are:

New or vintage, with full condition details provided
Measured and described to the best of our ability
Shipped as described; however, minor variations in color or texture may occur due to device screens

3. Pricing & Taxes

All prices are listed in EUR (or the buyer’s selected currency)
Prices include VAT where applicable (if you are VAT-registered, please specify)
Additional customs duties may apply for orders shipped outside the EU

4. Shipping & Delivery

Orders are dispatched within 2–4 business days
Delivery estimates are displayed at checkout
Delays beyond our control (e.g. customs, postal disruptions) are not the responsibility of Sip Society Hub
All packages are trackable where possible

5. EU Buyer Rights & Cancellations

As an EU consumer, you are protected under the Consumer Rights Directive (2011/83/EU), including the right to:

Cancel your order within 14 days of receiving the goods, without needing to give a reason
Receive a full refund within 14 days of us receiving the returned goods

Exceptions include:

Custom or personalized items
Perishable goods
Digital downloads after download has begun

To cancel an order, contact us at SipSociety@proton.me with your order number and reason (if applicable).

6. Returns & Refunds

Items must be returned unused, in original packaging
Buyers are responsible for return shipping costs unless the item was faulty or incorrect
Refunds will be issued to the original payment method within 5 business days of inspection

7. Data Privacy (GDPR Compliance)

We collect and process customer data (name, address, email) solely for the purpose of order fulfillment. Your data:

Is never sold or shared with third parties, except for logistics purposes (e.g., shipping providers)
Is stored securely and in compliance with the General Data Protection Regulation (EU 2016/679)
Can be accessed, corrected, or deleted at your request by contacting SipSociety@proton.me

For platform-specific data use, refer to eBay or the platform’s own Privacy Policy.

8. Limitation of Liability

Sip Society Hub is not liable for:

Improper use of products (e.g. injury due to misuse of glassware)
Allergic reactions to materials (unless specified)
Minor aesthetic defects in vintage/pre-loved items, where described

9. Intellectual Property

All content including images, logos, designs, and product descriptions are the property of Sip Society Hub. Unauthorized use or reproduction is prohibited.

Accessibility Statement – EU Buyers

Sip Society Hub is committed to ensuring digital accessibility for all customers in compliance with the EU Web Accessibility Directive (Directive (EU) 2016/2102) and EN 301 549 standards. We aim to meet or exceed WCAG 2.1 Level AA accessibility guidelines.

Our Commitment Includes:

Ensuring listings are accessible via screen readers and keyboard navigation
Providing alt text for all essential images
Using readable fonts, adequate color contrast, and scalable content
Reviewing accessibility features regularly on our website and third-party platforms (e.g. eBay)

Feedback

If you encounter accessibility issues or barriers, please contact us:

Email: SipSociety@proton.me

We respond to accessibility inquiries within 2 business days

Governing Law

These Terms & Conditions are governed by the laws of the EU member state where the buyer resides, and any disputes shall be subject to the jurisdiction of the buyer’s local courts.

Thank you for shopping with Sip Society Hub – Where Culture Meets Cocktails.